CaféIQ

Hear what your customers really think

A small card on your tables. Customers scan it and tell you what they really thought — privately, in their own words. You see every voice, and Brew, your AI assistant, helps you spot what keeps coming up. No app, no public reviews.

Free trial. No commitment.

What you get

CaféIQ is built for independent café owners. Feedback comes to you on WhatsApp — no dashboards, no logins, no reports to read.

Every voice — not just the vocal few

Happy customers rarely post a review; unhappy ones go straight to Google. A quick private card catches the honest middle you never normally hear.

Private, so it's honest

No public star rating, no audience. Feedback goes straight to your team — anonymous unless the customer wants a reply. People say what they actually think.

Brew makes sense of it

You don't read raw lists. Brew, your AI assistant, reads every entry, spots the themes that repeat, and flags what's worth acting on.

It comes to you on WhatsApp

No app to check. No dashboard to log into. Brew messages you with what your customers are saying — like someone on the team who actually read all of it.

Reply when you want. Ignore it when you're slammed. Brew picks up where you left off.

B
Brew
3 pieces of feedback today, Sarah. Two people loved the new toastie — and one mentioned a slow Saturday morning. That's the third time the Saturday wait has come up this week.
Yeah, Saturdays get away from us. Worth a look.
Want me to keep watching it and flag if it keeps repeating?

How it works

1

Put the card out

Stand a small QR card on your counter or tables. Takes a minute.

2

Customers scan and share

They leave quick, private feedback right there — no app, no sign-up.

3

You see every voice

Feedback comes straight to you, privately — no public reviews, no star ratings.

4

Brew spots the patterns

Brew reads it all, surfaces what keeps coming up, and flags what's worth acting on.

We're running a pilot in Brisbane

CaféIQ is invite-only right now. We're working with a handful of independent cafés to get this right.

Join the Pilot